PACKAGING · LOGISTICS · EXPERIENCE

The package refurbished tech deserves.

New devices are packed in factories. Refurbished devices are packed locally, by hand, across hundreds of models. Same job? Not even close.

Find your loop ↓ Request a sample kit
Haku open and empty, showing its moulded pulp tray and printed sending instructions
VIE GOES OUT · HAKU COMES BACK · KIPPO MOVES IT ON · KORI BRINGS THE BATCH

FIND YOUR LOOP

Every device makes a different trip.

Pick yours. We'll show you the box built for it.

A light blue and a pink Vie tray seen from the side, with a phone between them

VIE (B2C)

The box that drives the next transaction.

Refurbished devices don't have a packaging problem. They have three. And one box has to solve them all.

  1. It has to be packed fast, with no room for mistakes.
  2. It has to impress at the door and stay invisible in transit.
  3. It has to make sending the old phone back the easy part.

Tested at scale with some of the biggest names in European refurbished tech.

See Vie
Haku open, with a phone lying in its moulded pulp tray

HAKU (C2B)

Haku: Built for the round trip.

Getting a phone back from a consumer isn't one packaging problem. It's three. Whether you're buying it or repairing it, one box has to solve them all.

  1. It has to make sending the phone feel safe, or it never gets sent.
  2. It has to protect the phone both ways, to your bench and back home again.
  3. It has to make the trip again and again, because that's where reuse pays.

Swappie tested Haku against its old box and saw more devices sent in, in every market.

See Haku
Haku open with a phone in the pulp tray and printed sending instructions

HAKU (C2B)

Haku: Built for the round trip.

A cracked screen. A phone due for service. It travels to your bench and back home again, in the same box.

  1. It has to give the customer the confidence to send it.
  2. It has to protect a high-value device on every leg of the trip.
  3. It has to make the trip again and again, because that's where reuse pays.

The same box Swappie uses across its trade-in operations.

See Haku
Kippo case open flat, with clear pockets and printed identification labels

KIPPO (B2B)

Kippo: Same case. Every trip. Every phone accounted for.

Moving phones between stores and hubs isn't one packaging problem. It's three. And one case has to solve them all.

  1. It has to protect every phone on every trip, not just the first one.
  2. It has to make every phone easy to identify the moment it reaches the hub.
  3. It has to get cheaper the more it travels.

Tested and proven in a live store to hub network, where it cut logistics packaging spend by 41.6%.

See Kippo
3D render of Kori open, with phones standing in its foam slots

KORI (B2B)

Kori: Twelve phones. One box. Nothing left to chance.

Collecting phones from business customers isn't one packaging problem. It's three. And one box has to solve them all.

  1. It has to protect every phone, because the value is yours.
  2. It has to keep business devices sealed until they reach your hub.
  3. It has to make returning phones the easy part for your customer.

Now being piloted with one of the largest carriers in the Nordics.

See Kori