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Customer experience

Reusable packaging is an investment to your customer experience

Improve your Post-Purchase eCommerce experience with RePack

RePack helps you build lasting relationships with customers by increasing repeat engagement, referrals, and revenue sustainably.

Don't waste the opportunity to impress

Packaging is a critical point of contact with e-commerce customers. Enhancing this physical experience is essential to encourage engagement. Therefore, it is crucial not to waste it!

By offering RePack as a delivery option, you can stay ahead of your competitors. RePack is more than just a sustainability report; it represents a bold commitment to more responsible e-commerce in which customers can actively participate and feel part of a greater cause.

Customers who receive your products in a RePack will remember the experience and the added value it brings.

Did you know that 60% of customers change their shopping habits because of environmental impact? Additionally, 27% of customers are willing to pay more for sustainable packaging options.

An experience users are happy to share

Not that simple to get your customers to engage with your social media channels, right?

RePack gives happy users a genuine reason to promote your brand by sharing their happy experience online and with their peers.

Every day, people share photos and videos of this new unpacking experience, and of how satisfied they are to switch the trip to the trashbin for a mailbox.  

RePack supports your brand's association with circular economy-based solutions, making it follow-worthy for your customers by reducing trash.

A yellow reusable RePack about to be returned in a mailbox

Easier product returns

We have made empty RePack returns as easy as possible. Users simply drop the empty RePacks for free in any mailbox in the world.

But did you know RePack also proves to be easier to use for returning products? Our surveys show users love the ease-of-use of the RePack packaging!

Retain your customers with our Reward Program

On average, repeat customers account for 40% of webstores revenue, making customer loyalty crucial. RePack is a great driver of purpose-driven loyalty.

With our Reward Program, users are promised a reward that you choose for returning their RePack. A great experience AND a reward will give happy customers plenty of reasons to come back!

RePack is this little extra value that makes all the difference

Don't underestimate your customers, aim to exceed their expectations. It's always a pleasant surprise to receive more than what you expected.

Using reusable packaging has been proven to make customers feel valued even after making a purchase. Investing in this little extra wow factor can take your brand from "good" to "excellent"!

We collect user feedback and use the Net Promoter Score (NPS), which is the gold standard of customer satisfaction metrics. It measures how RePack impacts users' perception of the webstore.

The results are amazing. With an average score of 79, RePack clearly brings this magic touch.

Join the RePack Revolution in Sustainable E-Commerce

Are you ready to be part of a more sustainable
e-commerce future? Embrace RePack's award-winning design and innovative approach to packaging.

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