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SERENE and reusable
Why RePack?
We at SERENE believe that the world needs better solutions to single-use packaging. That's why we now offer an alternative.
It's called RePack - reusable and returnable delivery packaging.
RePack is a super simple solution to an ever-growing problem of packaging trash. It simply reduces trash and saves you money.

How it works
All purchases are delivered in a RePack
Simply drop empty RePack to the nearest postbox
Save money and nature

All purchases are delivered in a RePack
Do your shopping normally at SERENE. All purchases are automatically delivered in a RePack. How easy is that?

However, please note that if your purchase does not fit into a RePack, it will be shipped in regular packaging.
Simply drop empty RePack to the nearest postbox
RePack is a reusable packaging, but for this to work, we need your help.

Once you have received your goods, simply fold the return flap outside and close the packaging. Drop RePack to your nearest postbox. Return is already paid for. This way we can keep the party going!
Save money and nature
That's not all! Once RePack is returned you will save 10% on your next purchase. You can claim your reward at any RePack using store. So expect to hear from me soon!
How to get RePack delivery?
SERENE packages all purchases in a RePack and charges 3.5€ for the RePack-packaging.

After returning your RePack you will be rewarded with a voucher. If you choose to use your voucher at SERENE, your discount will be 10%

Get 10% off your next purchase!

Frequently Asked Questions
How to return the empty RePack
Returning your empty RePack is easy! Turn the attached address label saying "Reply paid" visible on top of the package, close it with the included velcro and drop it into the nearest post box.

Need to return your purchase?
The RePack with the purchases need to be returned to SERENE.

Customer return instructions are inside the packaging. If you did not receive the instructions, please follow these instructions at SERENE website. Also, note when closing RePack:

  • Close the RePack with the velcro and some tape.
  • Stick the SERENE return label on the front of the RePack on top of the tape. Use more tape if necessary
  • Important! Please make sure RePack return label is not visible when returning the purchase as this will cause a delay in your return.
Folding instructions
Find out more about RePack
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If you need more information or help, please do not hesitate to contact us at: